Return Policy

Last Updated: January 2017

Refunds, Returns, and Cancellation Policy
The following terms apply for all returned items:
You may only request refunds within 72 hours of purchase. Refund requests must be in writing and sent to Refunds will be issued to the same credit card that was charged when ordering the product.

To return a product for a refund, you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the customer support department at

Members may cancel at anytime through their Back Office Account or by contacting our Customer Service Team at

If you feel that your credit/debit card was used fraudulently on, please contact us for immediate resolution.

Contacting Us
If there are any questions regarding this policy you may contact us using the information below:

Thank you.


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12600 Hill Country Boulevard, Suite R-275, Bee Cave, Texas, United States, 78738 | | (888) 5-LIVITUP or (888) 554-8488

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